Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to asenterprises7027@gmail.com.
- All
- Pre Sale Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 12-24 hours!
Pre Sale Questions
Provided that the items are in stock, they are shipped usually on the same day or a maximum of upto 48 hours. In the event if our shipping is going to delayed, we will contact you in advance. ASE Gaming holds no responsibility after shipping out from our warehouse. It is the sole responsibility of the carrier. We work with India's most trusted carriers for our courier services. They usually deliver with 1-2 business days in major cities and upto 7-10 days elsewhere.
Shipping is absolutely free
At this time, we do not accept any custom chair orders unless they are for a bulk quantity (Minimum Order Quantity 10 Chairs). We may accept the order for lesser amount however, the price maybe slightly higher.
Absolutely. The chair you sit on will have a massive effect on your posture. Unlike other chairs, we use Cold cure foam for our seats. It is a special foam which is little firmer than regular foam and more comfortable. It has strategic placements of air pocket which will stop you to sink in to the chair. This combined with our inbuilt adjustable lumbar support will help you maintain your spine's natural alignment. In a long run, it is definitely worth it.
We recommend the maximum user weight of 135 Kg or 300 lbs.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
You can mail us or contact us on WhatsApp