Warranty Policy

At  ASE GAMING, we understand the importance of providing our customers with high-quality products that meet their needs and expectations. That's why we offer a comprehensive warranty policy to ensure your peace of mind when purchasing our products.

Our warranty covers manufacturing defects and faulty workmanship for a period of 3 year from the date of purchase. During this time, if you experience any issues with your chair, we will repair or replace it free of charge.

To be eligible for warranty service, please keep your original proof of purchase and contact our customer support team within the warranty period. Our dedicated team will guide you through the process and provide you with the necessary assistance.

It's important to note that our warranty does not cover normal wear and tear, misuse, or damage caused by accidents, negligence, or unauthorized repairs. Additionally, any modifications or alterations made to the chair without our prior approval will void the warranty.

Should you need to make a warranty claim, our team will assess the issue and determine the appropriate course of action. This may involve repairing the chair, replacing specific parts, or providing you with a new chair altogether.

We strive to provide prompt and efficient service to our customers, and we aim to resolve warranty claims within a reasonable timeframe. However, please understand that certain circumstances may require additional time for assessment and resolution.

Our warranty policy is designed to protect your investment and ensure your satisfaction with our products. We stand behind the quality of our products, and we are committed to addressing any issues that may arise during the warranty period.

If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the necessary support to ensure your complete satisfaction with your ASE Gaming chair.