Refund & Returns Policy

At  ASE GAMING, we understand the importance of customer satisfaction. That's why we have a comprehensive Refund & Returns Policy in place to ensure that you are completely satisfied with your purchase.

If for any reason you are not satisfied with your Product, you may request a refund or return within 7 days of the delivery date. Please note that the chair must be in its original condition and packaging for us to process your request.

Here are the steps to follow for a refund or return:

1. Contact our customer support team at support@asegaming.com or +918930532525 within 7 days of receiving your chair. Please provide your order number and a detailed explanation of the reason for your refund or return request.
2. Our customer support team will review your request and provide you with further instructions. If your request is approved, we will provide you with a return shipping label.
3. Package the chair securely in its original packaging and attach the return shipping label provided by our customer support team.
4. Drop off the package at your nearest shipping carrier.
5. Once we receive the returned chair and verify its condition, we will process your refund. Please note that it may take up to 10 business days for the refund to be reflected in your account.

Please note that the customer is responsible for the return shipping costs.

If you receive a defective or damaged chair, please contact our customer support team immediately. We will arrange for a replacement chair to be sent to you as soon as possible, at no additional cost.

For hygiene reasons, we cannot accept returns or provide refunds for chairs that have been used or are not in their original condition.

For any further questions or concerns regarding our Refund & Returns Policy, please contact our customer support team at support@asegaming.com. We are here to assist you and ensure that you have a positive shopping experience with ASE GAMING